Service level agreement
Service Level Agreement
Ensuring the optimal functionality of your security systems is of utmost importance. In order to provide you with the assurance of our commitment, we offer a Service Level Agreement (SLA) that can be requested at any time. The SLA is a contract that guarantees specific service levels for 12 months.
Under this agreement, we can perform routine maintenance on your security systems once a month or once every three months. These regular service intervals are designed to keep your systems in top condition, minimizing the risk of downtime and security breaches.
Our team of experts will work closely with you to ensure that your security systems remain up-to-date and fully functional so you can focus on your core business activities without any worries.